October 2011

Newsletter

Randisi & Associates, Inc.

Helping Employers Protect Clients, Workforce and Reputation Through Employment Screening, Drug Testing & Skills/Behavioral Assessments

October 3, 2011

100 West Road, Suite 300 Towson MD 21204

410.494.0232 or Toll Free: 888.494.4050

Email: jim@preemploymentscreen.com

www.preemploymentscreen.com

Quotes That Inspire

"You already know what to do. Problem is, you’re just not doing it.”

Jeffrey Gitomer’s Little Platinum Book of Cha-Ching!

Common Employer Mistake in Employment Screening – Assuming the applicant is truthfully revealing all prior addresses on your application. 

 

Many times an applicant will not reveal all of their prior addresses. The reason why? The applicant wants to hide a jurisdiction in which they have a criminal conviction. Employers try to assure, as much as possible, that criminal conviction searches are done in jurisdictions other than what the applicant reveals. The Social Security Trace report is a relatively inexpensive report that can be very revealing. It can reveal addresses associated with a social security number. And, an employer does not have to go to the credit bureau for this Social Security Trace Report. There are public database sources available that are as good if not better than the Header Report from a credit bureau. An added bonus - this Social Security Trace report can also reveal former names and alias names. Former names and alias names should also be researched when performing criminal conviction searches.  If a person’s name with the criminal conviction was Thomas Kelly and he changed his name to Thomas Johnson, it is likely that just searching under Thomas Johnson will not reveal the criminal conviction under Thomas Kelly.  

 

 

101 Ways to have a Great Day at Work by Stephanie Goddad Davidson

 

" There is only one way to happiness, and that is cease worrying about things which are beyond the power of our will.” – Epictetus

 

Spending a lot of time feeling guilty or worrying? Guilt is giving attention to something that has passed. Worry is spending time thinking about something in the future. You don’t have control over either, so stop wasting your time and increasing your stress. Ask yourself what you can do right now about the situation. And then do it. Your guilt or worry will magically disappear.

 

 

 

 

 

This free eNewsletter contains news and ideas to help you in your business life and is brought to you by Randisi & Associates, Inc.  If you wish to unsubscribe at any time, please reply to this message with Unsubscribe in the subject line.

This month we highlight:

 

  1. Everyone wants to know how keep your best performers? This article has 14 simple things you can do.  
  2. Want to keep the Internal Revenue Service out of your life? This article contributed by Mark Lyn from PayChoice has five steps you can take to avoid problems with the IRS.  

 

Information in this newsletter is not intended as legal advice. Please consult legal counsel before taking any actions. I hope you find this month's newsletter beneficial.

 

Jim Randisi

410.494.0232

 

 The Care and Feeding of High-Potential Employees 

Up to one-quarter of your top talent might be fed up and thinking of leaving your organization. Consider 14 ways to retain these valued employees.

Summary of an article by Robert J. Grossman. a contributing editor of

HR Magazine, is a lawyer and a professor of management studies at Marist College in Poughkeepsie, N.Y.

In 2010, the Corporate Leadership Council of the Corporate Executive Board surveyed 880 high-potential employees. More than 25 percent said they planned to change jobs within the next 12 months. That’s potential attrition 2.5 times greater than just five years earlier. Among the dissatisfied, 64 percent said their current employment experiences are having little impact on their development. Engagement levels, measured by assessing levels of passion and discretionary effort, declined 30 percent from 2009 to 2010.

 From employers’ perspective, the performance of those who are sticking around is similarly troubling. More than half of the executives surveyed said their organizations are ineffective at managing and retaining top talent. They said 40 percent of internal job moves made by high-potentials end in failure and fewer than 15 percent of their direct reports are ready for immediate transition to subsequent roles.

Who Are These People?

Corporate leaders typically look to the top-rated 3 percent to 5 percent of their employees as candidates for fast-tracking. Writing in the June 2010 Harvard Business Review, researchers Jay Conger, Douglas Ready and Linda Hill describe high-potentials as individuals who "consistently and significantly outperform their peer groups in a variety of settings and circumstances. … They exhibit behaviors that reflect their companies' culture and values in an exemplary manner, they show a strong capacity to grow and succeed throughout their careers within an organization—more quickly and effectively than their peer groups do."

 First, researchers see a huge divide between what employers think motivates high-potentials and what actually motivates them. Employers cite lists of what "we’ve given them," including outstanding remuneration. But attractive pay and benefits are on a high-potential’s " ‘I’m given’ list, meaning he or she can replicate them elsewhere fairly easily," says Roland Smith, lead researcher at the Center for Creative Leadership in Colorado Springs, Colo. "What they’re looking for instead are the things that truly differentiate employers. These include opportunities to more directly influence and direct their careers and more-challenging assignments with real risks and rewards."

 It often takes more than compensation, stock and options to retain people, says Raoul Buron, vice president and chief learning officer at Prudential Financial in Newark, N.J.

 Second, high-potentials need smarts and experience to thrive, but ability and seasoning are only part of the recipe. "We know from our benchmarking studies that high-potentials don’t fail because they lack ability," says Jean Martin, executive director of the Corporate Leadership Council. "Most don’t succeed because they are not engaged and because the assignment they’re in is not what they want."

 

Here are some strategies you can initiate to boost morale and engagement:

 

  1. Tell them they’re special.

 Center for Creative Leadership research reveals that only about 40 percent of employers formally tell high-potentials of their status. A second study from the center suggests that those who fail to do so pay a steep price in attrition. Of the high-potentials who were not formally told of their status, 33 percent were looking for another job. Of the high-potentials who were told they were special, only 14 percent were looking.

 

  1. Align individual and company needs during a consultative process.

 High-potentials want to be involved in planning their development, not dictated to. Often, they’re presented with assignments knowing that if they decline or hesitate, they will be left behind. "Historically, the interaction has been a transaction—‘You do this, and we’ll give you that,’ " Smith says. "Now, in best-practice situations, it’s becoming more about mutuality and reciprocity. It’s a dialogue where interests on both sides are balanced."

 

  1. Delegate real responsibility.

 Research shows that high-potentials thrive when they’re truly accountable for something. But employers are often reluctant to give them the reins. "When they get the more significant assignments, they’re being told what to do rather than being assigned to direct or co-direct," Smith says. "Within reason, you have to be prepared to let them make mistakes. What got them into your program is the ability to succeed on their own" expertise.

 

  1. Be flexible.

 Inflexible assignments, especially those that require relocation when people have young children and employed spouses, can be morale busters or worse. Finding creative solutions that respect lifestyle needs and still provide seasoning for advancement can differentiate an employer.

 

  1. Show them they matter.

 The single biggest factor in retention is whether people feel valued, says Michael Critelli, former executive chairman of Pitney Bowes Inc. in Stamford, Conn., and current CEO of Dossia in Cambridge, Mass., an employer-led group dedicated to empowering individuals to improve their health. "Make them know that you would not want to run your business without them."

 

  1. Tap effective mentors.

 Who the mentor coach is makes a difference. High-potentials want access to people in the hierarchy that they respect. "In a lot of mentoring arrangements, you’re assigned or pick from a pool," Smith observes. "That tends to be hit or miss, and often the relationships are not really that good

 

  1. Foster visibility.

 Employers should insist that substantive exposure to top decision-makers—not just face time with them—is essential. Boards of directors should "get out to remote facilities to see people in their native settings," says Critelli, who currently sits on the board of Eaton Corp. "Boards should go somewhere away from headquarters at least once a year so members can see promising people below the top tier in action."

 

  1. Make learning and advancement seem never-ending.

 Encourage high-potentials to master skills and gain transferable experience outside of work. For example, Critelli says one of the best preparations for his job as CEO at Pitney Bowes was to be the vice president of his homeowners’ association. "I learned a lot about conflict management," he recalls. Promoting outside experience only works, however, if you’re giving due weight to these activities in selection and advancement decisions.

 

  1. Focus on developing the attributes leaders are bound to need.

 High-potentials are savvy; they read the business press, field phone inquiries from headhunters regularly and communicate endlessly with colleagues through social media. They know what they want from a development program. Keep their desires in balance with company objectives. "Target the competencies that will enhance your organization," advises Sandi Edwards, senior vice president of AMA Enterprise, a specialized division of the American Management Association in New York City.

 

  1. Give managers assessment tools they need and will use for selection.

 Even with tools in place, talent management and succession planning often falter because managers do not have comprehensive systems for their high-potential programs. One area that suffers from lack of attention in many companies, for example, is the selection process. According to a survey of 120 HR professionals responsible for high-potential programs, 48 percent of managers are ineffective at identifying high-potentials because of a lack of standards or inconsistency or lack of rigor in applying them, says George Penn, senior director for CLC PRO, a technology product offered under the auspices of the Corporate Leadership Council.

 

  1. Use a systems approach.

"Provide processes for creating criteria, assessing performance and controlling for compliance in administration," he advises. A systems approach does not require sophisticated software. But more-sophisticated software is worth exploring, and some options are described in "Sizing Up Talent" in the April 2011 issue of HR Magazine. The idea is to control the whole process from profiling and employee feedback to standardizing, where possible, selection processes and criteria for judging performance. Many types of integrated talent management software have these features. Put assessment to the transparency test. Morale suffers when employees say the selection process is unfair or built around favoritism. Focus on competencies and skills and assess each person objectively, and for each person to go through his or her results with a coach to gain understanding."

 

  1. Part on friendly terms.

 Inevitably, some high-potentials will depart, making critics question the investment in talent now benefiting others. Part on good terms, however. 

 

  1. Get buy-in from top leaders.

 Unless leaders agree to the financial investment and make a personal commitment to the initiative, efforts are destined to end in frustration.

 

  1. Offer What You Can Afford

 The next time you’re given responsibility for the care and feeding of your high-potential employees note that balancing priorities goes both ways: Weigh carefully whether your company can afford to pay the total rewards that high-potentials like given all other competing demands.

 

 

AVOIDING PAYROLL TAX RELATED IRS PROBLEMS

 

One thing certain to make the life of a small business owner miserable is a payroll tax problem. The IRS does not care how hard it is to run your business, and they typically aren’t receptive to excuses. The best way to deal with the IRS is to not have to deal with them at all.

Here are five things small business owners need to know about payroll taxes and the IRS.

1.         Tax penalties build quickly and can result in a mountain of debt. There are three major penalties the IRS can hit you with:

a.         Failure to file

b.         Failure to deposit

c.         Failure to pay

If you don’t pay within defined periods, the IRS will be assessing a penalty in the neighborhood of 33%, plus interest.

2.         Timely deposits are essential. In general, payroll taxes must be deposited within three days of the payroll check date. To avoid late fees and penalties, ensure that all tax amounts are deposited by their due date.

3.         The IRS loves small businesses – they really do! Unfortunately, not in the way you want. The IRS has identified small business owners as the largest source of uncollected taxes. Therefore, small businesses get plenty of attention from the IRS enforcement area – particularly in down economic cycles.

4.         Do you know what the Trust Fund Recovery Penalty (TFRP) is? Well, you should because it gives the IRS the power to go after the small business owner individually for payroll taxes owed. There is no “corporate” protection that the IRS cannot surmount if they decide to use TFRP.

1.         The thresholds for criminal referrals are very low. The IRS can and will refer your case to the criminal investigation division and the Department of Justice if they can prove you intentionally did not file or pay.

How do you avoid these problems? First, recognize that “if you want to play, you have to pay”. It’s that simple! Then, make sure you have a payroll and tax partner with the experience and integrity to keep the IRS from your door. PayChoice enables small and mid-sized companies to focus on running and growing their businesses. Our comprehensive suite of services, personalized customer service and competitive pricing delivers the best value in the marketplace. PayChoice is simply a better choice.

For more information contact Mark A. Lyn, District Sales Manager at 301.351.8847 or mark.lyn@paychoice.com