Good customer service should avoid laziness, inconsistency and disparagement Once again Shep Hykein has some great advice for business success through customer service. Shep Hykein always looking for good customer service stories that teach or remind us about creating an amazing customer experience. He experienced something worth sharing recently, and we can take at least […]
Evolving Cannabis Laws and 3 Common Mistakes Employers Should Avoid
When it comes to evolving cannabis laws what are 3 mistakes employers should avoid? This is a summary of an excellent article at HR Morning that addresses 3 mistakes employers should avoid in the evolving cannabis law arena. We encourage you to read the article in its entirety. Here is a summary of the major […]
Wrongful Termination Risks in an Evolving Marijuana Legal Landscape
The growing legalization of marijuana and a collision between personal freedoms and workplace policies are causing wrongful termination challenges for employers. EPL losses rank as the third most common type of loss overall. The legal landscape continues to evolve, and employers are challenged to uphold employee rights while maintaining a safe workplace. A rising number […]
Similarities and Differences Between Marijuana and Alcohol
It is important for employers to be aware of the similarities and differences between marijuana and alcohol positive tests. This article discussed the ramifications in detail. What follows are those points specifically related to the differences between marijuana and alcohol testing in the workplace. As cannabis legalization spreads in the U.S., many employers are grappling […]
Loyal Customers Are Priceless
Loyal customers are priceless when it comes to maintaining a successful business. Each month we bring you information that can help your business thrive and survive. This is a summary of an article in the BBN times. We encourage you to read the article in its entirety. Loyal customers not only spend more money with […]
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