This article from JDSUPRA listed some practical tips regarding drug testing in Oklahoma. But as we were reading the article we realized the tips could be applied in any state in the US. Below is a summary of the article. We recommend you read the article in its entirety. In 2018, Oklahoma voters approved the […]
Regulations for Automated Decision-Making Technology
This article from Skadden, Arps, Slate, Meagher & Flom LLP discusses regulations in California around automated decision-making technology. What happens in California usually moves across the country. SO, we have summarized high-level points to consider for those firms that wish to prepare for these types of regulations in states in which your firm operates. We […]
What Phrases are Customer Loyalty Killers
There are certain phrases that Shep Hyken considers to be customer loyalty killers. Use them with your customers, and you shouldn’t be surprised if they leave you for a better experience. Phrases like: It’s not my fault. Even if it’s not, your customers want to talk to someone who is empowered to help them. You’re […]
Background Screening
While this blog post from JDP has great advice for Youth Sports Background Screening, the guidelines can apply to any enterprise wishing to perform background investigations. We provide a summary below, but we encourage the reader to review the article in its entirety. The United States Olympic & Paralympic Committee (USOPC) establishes safeguarding and screening […]
US Truck Drivers Will Still Be Tested for Marijuana Use
The U.S. Department of Transportation said truck drivers and other safety-sensitive employees will still be tested for marijuana use. DOT made the announcement following President Trump’s executive order directing the U.S. Department of Justice to complete the rescheduling process of marijuana to a Schedule III drug from a Schedule I drug. Schedule III drugs are […]
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