Do you love complaints from customers? How do you respond to complaints? If you’re like most businesses, you do whatever possible to make things right and then keep moving along. However, should you give complaints more weight? Some business experts believe that for every complaint you hear, there are twenty more customers who had the same […]

We are excited to announce a simple solution to integrate your Applicant Tracking System (ATS) with our background investigations and drug testing through Hirelink. There is nothing worse than having to use 3-4 different software platforms to do your job. And, HR integrations are typically complicated, expensive, and time consuming. We can now connect these […]

A Job description is a critical part of finding qualified, highly skilled people to help your business grow and thrive. However, many businesses rush through the process of drafting them and fail to fully detail the many requirements of the position. This can lead to applicants and hires that are undertrained, improperly selected or who […]

Job turnover is costly for employers, and aside from offering on-the-job training to develop employees, asking for enough job references is also key to reduce job turnover. While references might seem like the least important section of a job application, they are critical information for the potential employer. A recent study released by Checkster , […]

Employee retention is difficult, and a recent survey by iHire highlighted exactly how hard it can be. The booming economy has led to a 50-year-low unemployment rate, and there are currently more job openings than workers to fill them. According to that survey, US businesses lose over $1 trillion a year as a result of […]