Randisi & Associates

Pre-Employment Screening Specialists

RANDISI & ASSOCIATES, INC.

410.336.0287
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Mitigate Workplace Violence Through Duty of Care

July 26, 2023 By Jim Randisi

As an employer, you have certain responsibilities to your employees including protection from workplace violence. For example, you need to provide them with a safe work environment. One aspect of this that is not talked about quite as much is workplace violence. It is your obligation to help mitigate workplace violence to protect your business, […]

Filed Under: Business Success

Will Artificial Intelligence Make Us Dumb?

July 15, 2023 By Jim Randisi

There is a lot in the news about artificial intelligence. Some of the news portrays hope in a better world. And some of the news portrays an Orwellian picture of transhumanism. In either case, it will have an impact on our business and personal lives in the near future. This article from Shep Hyken highlights […]

Filed Under: Business Success

Customer Service Is a Team Sport

May 11, 2023 By Jim Randisi

Do your employees recognize that customer service is a team sport? This article from Shep Hyken describes how a team working together can help your business thrive and succeed with happy and most importantly loyal customers. This is a summary. We encourage you to read the entire article. The other day I was having breakfast […]

Filed Under: Business Success

Do You Ask Your Employees to Act Like an Owner

May 4, 2023 By Jim Randisi

We saw this article from Shep Hyken about a company who told their employees to act like an owner. The article describes the success of both the company and the employee who took the instructions seriously and responsibly. One of my favorite concepts to cover in my customer service keynote speeches is to act like […]

Filed Under: Business Success

Do Your Customers Trust You?

March 15, 2023 By Jim Randisi

Do your customers trust you? (This is fact.) Do you think your customers trust you? (This is opinion.)  There is a trust gap between customers and the companies and brands they do business with. Shep Hyken has an excellent article that reveals the importance of the “trust gap” in this article. The difference between the […]

Filed Under: Business Success

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Testimonials

Video testimonial from Rebecca Yarrison Miller's Minuteman Press Owings … Read More>>

Latest News

  • Pair of Companies in the Trucking Industry Says Positive Marijuana Tests And Federal Regulations Contribute to Driver Shortage
  • Supreme Court Ruling Just Changed the Rules for Cannabis Liability Cases
  • Five Things Not to Do When Giving Gifts to Customers and Employees
  • Random Drug Testing Regulations for Safety-Sensitive Positions Upheld
  • Understanding Adverse Action Steps in the Hiring Process

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Phone: 410.336.0287
Fax: 410.296.6131

1810 – J York Road PNB # 185
Lutherville, MD 21093
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