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You are here: Home / Background Checks / The Fair Credit Reporting Act & Social Media What Businesses Should Know

The Fair Credit Reporting Act & Social Media What Businesses Should Know

October 28, 2024 By Jim Randisi

Recently the FTC issued guidance on what businesses should know about the Fair Credit Reporting Act and Social Media.

You have some job openings at your company or maybe you’re thinking of promoting people to new positions. You’ve winnowed that stack of resumes down to some promising candidates. Now it’s nitty gritty time: background checks.

Employment background checks can include information from a variety of sources: credit reports, employment and salary history, criminal records — and these days, even social media.  But regardless of the type of information in a report you use when making hiring decisions, the rules are the same. Companies providing reports to employers and employers using reports must comply with the Fair Credit Reporting Act.

The FTC staff recently looked at a company selling background reports that include information from social media to see if they were complying with FCRA.  Staff’s letter to the company emphasized that when reports include information derived from social media, the same rules apply.  For example, companies selling background reports must take reasonable steps to ensure the maximum possible accuracy of what’s reported from social networks and that it relates to the correct person.  They have to comply with other FCRA sections, too — like providing copies of reports to people and having a process in place if people dispute what’s said about them in a report.  In addition, companies must give employers who use their reports information about employers’ responsibilities under FCRA — like their obligation to provide employees or applicants with advance notice of any adverse action taken on the basis of the reports.

Another key requirement:  Companies selling background reports for employment must require that employers certify the report won’t be used in a way that would violate federal or state equal employment opportunity laws or regulations.

Of course, given the sensitive nature of the information in reports, everyone — companies selling the reports and employers using them — has a legal obligation to keep them secure and dispose of them properly.

James P. Randisi, President of Randisi & Associates, Inc., has been helping employers protect their clients, workforce and reputation through implementation of employment screening and drug testing programs since 1999. This post does not constitute legal advice. Randisi & Associates, Inc. is not a law firm. Always contact competent employment legal counsel. To learn more about the rights of employees who test positive for marijuana, Mr. Randisi can be contacted by phone at 410.336.0287 or Email: info@randisiandassociates.com or the website at www.randisiandassociates.com

Filed Under: Background Checks

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