Randisi & Associates

Pre-Employment Screening Specialists

RANDISI & ASSOCIATES, INC.

410-494-0232
Contact Us
  • Home
  • Services
    • Background Investigations
    • Drug & Alcohol Testing
      • Urine Specimen
      • Oral Fluid Testing
    • QuickApp and QuickApp Pro
  • About Us
    • Why Randisi Associates, Inc.?
    • Testimonials
    • Testimonials in Chesapeake Human Resources
    • Privacy Policy
    • Consumers
  • Resources
    • Marijuana in the Workplace
    • Employment Screening & Drug Testing
    • Negligent Referrals?
    • Interview with Larry Wilner
    • Drug Testing Seminars
  • Partners
  • News
    • Background Checks
    • Business Success
    • Drug Testing
    • Personnel Management
    • Employment News
  • Request A Quote
  • Contact Us
  • Client Login
    • CRL Order Form
  • Payment
You are here: Home / Personnel Management / Is There Such a Thing as Too Much Communication?

Is There Such a Thing as Too Much Communication?

February 4, 2016 By Randisi Site Manager

Cartoon of business leader saying to businessmen, 'what if, and I know this sounds kooky, we communicated with the employees'.

Communication is the real work of leadership. Strong communication is necessary to strong leadership. Time after time articles state the importance of communication. But, does communication mean one-way communication?

If you pay attention to politicians in a race, you hear them state the same points over and over again. Successful politicians make their message clear and easy to understand. They want to make sure that voters understand their message.

We make available a service called HR360 to our valued business associates. Part of that service is a podcast called HR over Coffee. It is a brief but powerful 10 minute discussion of various employee management topics. A recent podcast talked about the power of two-way communication. Below is a summary of that podcast. If you wish to try the service, just send an email to info@randisiandassociates.com and write HR360 in the subject line. We will make it available for one year at no obligation.

Listed below are five steps to communication as outlined in the HR Over Coffee podcast from HR360:

  1. Remember that you are always communicating. You are constantly communicating your brand to employees through your firm’s work environment and through your culture. Your brand is the way you treat customers and employees. Your brand is what people say about you and your firm when you aren’t in the room. Treat people poorly and the one offended will tell 20 other people.
  2. Feedback to your associates should be regular and ongoing. Nobody likes to be ambushed at review time. Give your employees both positive and negative feedback as close to the applicable behavior as possible. Then give your employees the resources they need to address deficiencies and grow in their job
  3. Pay attention to the language that you use. Be sensitive to the words you use – e.g. you didn’t do this properly versus I would have liked to see it done this way. Use “I” statements instead of “you” statements. Use the sandwich method e.g. I like the way you did that project but the next time I would like to see it done this way
  4. Practice active listening. Do not be judgmental and don’t interrupt. Make eye contact. Re-state your understanding of what your associates are saying. Have an open door policy. Conduct formal surveys that solicit employee opinions and communicate answers or changes as a result of their feedback. Don’t be texting or reading emails while you are in a meeting with someone.
  5. Be clear, correct and consistent in your communication. Use simple easy to understand terms and use good grammar and check for spelling errors. Get your communications proof read by someone else before issuance. Make sure any communications are consistent with statements in your policy manual. And, statements in the manual should be consistent on your intranet and in memos. Remember to update your employee manual frequently,

 

Filed Under: Personnel Management

Testimonials

Video testimonial from Rebecca Yarrison Miller's Minuteman Press Owings … Read More>>

Latest News

  • Pair of Companies in the Trucking Industry Says Positive Marijuana Tests And Federal Regulations Contribute to Driver Shortage
  • Supreme Court Ruling Just Changed the Rules for Cannabis Liability Cases
  • Five Things Not to Do When Giving Gifts to Customers and Employees
  • Random Drug Testing Regulations for Safety-Sensitive Positions Upheld
  • Understanding Adverse Action Steps in the Hiring Process

Afilliate Organizations

Tazworks NAPBS

Request A Quote

How can we Randisi and Associates assist your organization with background checks, drug testing and pre-employment screening?


CLICK HERE to Request a Quote or Consultation

Contact Us

Phone: 410.494.0232
Fax: 410.296.6131

1810 – J York Road PNB # 185
Lutherville, MD 21093

Contact Us


CLICK HERE FOR OUR PRIVACY POLICY

©2023 Randisi & Associates, Inc. All Rights Reserved. Site by SPARKS!

We use cookies to make sure you get the best experience on our website. You can learn more by viewing our Privacy Statement.AcceptPrivacy Policy