What are the important steps after receiving a drug test result? Not complying with your responsibilities as an employer can spell legal trouble. We always tell clients that their number one priority should be complying with local and state laws when it comes to drug testing programs . Additionally, it’s important to obtain the advice […]
Check Out These 8 Tips for Writing Effective Customer Retention Emails
As discussed in this recent Forbes article, businesses need to focus on customer retention. Many companies focus solely on acquiring new customers, but maintaining the ones you already have should be a top priority. Sending out customer retention e-mails is a great way to do this. Our team is pleased to share a few of […]
Background Check Tips for Employers
This news article from WTOP in Washington D.C. recently caught our attention . In the piece, author Abigail Constantino discusses key background check tips for employers and applicants. She also states that this August, a middle school counselor in Virginia was fired after being convicted of soliciting prostitution from a minor. Fairfax County Public Schools […]
Cannabis Usage is On the Rise. Be Sure to Revisit Workplace Drug Policies
With cannabis usage becoming more widespread, employers must revisit workplace drug policies. This Philadelphia Inquirer article we came across nicely summarizes important issues employers need to consider regarding cannabis usage. We’ve included several of our prior blog posts in this article so readers can explore this issue in greater detail. In the Inquirer article, author […]
Be the Ritz Carlton of Your Industry: Deliver Delight With Experience Excellence
The Ritz-Carlton Hotel Company carries an experience excellence mystique. Inspired by the company’s namesake, Cesar Ritz (who said “the customer is always right”), the brand continues to be synonymous with luxurious and nurturing guest experiences. We came across an article describing five lessons on fostering experience excellence by Joseph Michelli, Ph.D. What can you learn […]
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