We all have to deal with an angry customer once in a while. We noticed this article by Grant Olsen and wanted to pass it along to our subscribers. We have summarized its main points below. But, we encourage you to read the entire article for its valuable information. Knowing how to deal with angry […]
The Role of Background Checks
Why should you enforce background checks when hiring new employees? We recently came across a Forbes article that takes a deep dive into the many reasons why doing so is highly advisable. Many leaders are under the impression that background checks are a simple procedure to confirm that potential new hires pose no physical threats […]
Why Does FedEx Have a Drug Testing Policy?
Should your business create a drug testing policy? While many individuals have differing opinions on this question, this activity remains a fairly common activity associated with the hiring process for many of the nation’s largest companies. To understand why, let’s take a closer look at one of the largest companies that maintains a zero-tolerance drug […]
Be Aware of Reasonable Accommodations in Regard to Drug Testing
It is important to be aware of state laws and rules governing the implementation of reasonable accommodations in particular when it comes to drug testing. This recent article by New Hampshire Public Radio illustrates why it is important. Last month, NHPR reported that an employer fired a worker who was prescribed cannabis due to a […]
You Mean We Have to Hire a Convicted Murderer?
Recently a federal judge said that Amazon and Whole Foods can be sued over the refusal to hire a convicted murderer. The individual claimed to be rehabilitated after nearly 23 years in prison. Does this mean YOU HAVE to hire a convicted murderer? ABSOLUTELY NOT. The defendants made several key mistakes in not complying with […]
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