Shep Hyken recently wrote about the Reality Rule in my Forbes column. Apparently, Shep Hyken hit on a topic that resonated with the Forbes readers, which prompted me to write a version for our subscribers to The Shepard Letter. The Golden Rule, which most of us learned at a very young age, is to “Do unto others as you […]
Create a Gratifying Experience for Employees
This post from Shep Hyken states leaders can create a gratifying experience that builds self-esteem for employees, they create fulfillment. In other words, make someone feel good about what they are doing, and they will repeat it and want to keep growing to make it better. So, how can we create an experience that will […]
Drug Abuse is an Ongoing Issue among the American Workforces
Drug abuse is an ongoing issue among the American workforces in 2024 according to the latest Quest Diagnostics Survey. Marijuana remains the most frequently detected substance, with positivity holding steady at 4.5% in the general U.S. workforce year over year. Marijuana positivity following workplace accidents also remains high – post-accident positivity was 7.3% in 2024. […]
Fentanyl Positivity Is More Than Seven Times Higher in Random Tests vs. Pre-Employment Drug Screening
The percentage of employees with fentanyl positivity in the general U.S. workforce testing positive for fentanyl in random drug tests far exceeded those in pre-employment testing, according to the 2025 Quest Diagnostics Drug Testing Index™ from Quest Diagnostics (NYSE: DGX), a leading provider of diagnostic information services. While the analysis of more than 8 million […]
Not Good News on the Introduction of Oral Fluid Drug Testing into DOT Regulations
If you have been waiting for news on the introduction of oral fluid drug testing into the Department of Transportation, this article is not good news. Oral fluid testing In May 2023, the U.S. Department of Transportation announced amendments to its drug testing programs that would allow for oral fluid collection as a means of testing. Despite […]
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