Randisi & Associates

Pre-Employment Screening Specialists

RANDISI & ASSOCIATES, INC.

410.336.0287
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The Reality Rule 

September 17, 2025 By Jim Randisi

Shep Hyken recently wrote about the Reality Rule in my Forbes column. Apparently, Shep Hyken hit on a topic that resonated with the Forbes readers, which prompted me to write a version for our subscribers to The Shepard Letter. The Golden Rule, which most of us learned at a very young age, is to “Do unto others as you […]

Filed Under: Business Success

Create a Gratifying Experience for Employees

September 17, 2025 By Jim Randisi

This post from Shep Hyken states leaders can create a gratifying experience that builds self-esteem for employees, they create fulfillment. In other words, make someone feel good about what they are doing, and they will repeat it and want to keep growing to make it better. So, how can we create an experience that will […]

Filed Under: Business Success

When a CEO Picks Up the Phone

August 7, 2025 By Jim Randisi

Shep Hyken shared an interesting story of what happens when a CEO picks up the phone. Jeff Bezos, the former CEO of Amazon, shared a fascinating leadership story on the Lex Fridman Podcast about how he wanted to ensure his customers received the best customer experience. In Amazon’s early days, Bezos noticed a discrepancy between […]

Filed Under: Business Success

Find Your Success Story

July 21, 2025 By Jim Randisi

Shep Hyken, in this article, counsels a company to find your success story. Earlier this year, Shep wrote a Forbes article celebrating the 50th anniversary of the famous Nordstrom story in which a man wanted to return a set of used tires – even though Nordstrom never even sold tires. That fact didn’t stop the […]

Filed Under: Business Success

How Small Flaws Can Taint the Customer Experience

June 26, 2025 By Jim Randisi

This article by Shep Hyken highlights why small flaws in your business can adversely impact your customer experience. Have you ever walked into a restaurant bathroom and found paper towels scattered on the floor or an overflowing trash can? What immediately crossed your mind? What did you think about the restaurant? For most of us, […]

Filed Under: Business Success

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Testimonials

Video testimonial from Rebecca Yarrison Miller's Minuteman Press Owings … Read More>>

Latest News

  • The Reality Rule 
  • Create a Gratifying Experience for Employees
  • Drug Abuse is an Ongoing Issue among the American Workforces
  • Fentanyl Positivity Is More Than Seven Times Higher in Random Tests vs. Pre-Employment Drug Screening
  • Not Good News on the Introduction of Oral Fluid Drug Testing into DOT Regulations

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Fax: 410.296.6131

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York PA 17404
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