Randisi & Associates

Pre-Employment Screening Specialists

RANDISI & ASSOCIATES, INC.

410.336.0287
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Five Things Not to Do When Giving Gifts to Customers and Employees

April 15, 2025 By Jim Randisi

SHEP HYKEN shares his thoughts on giving gifts here. He was interviewed for an article by Bored Panda about corporate gifts that are “tacky, cheap, and insulting.” This made him reflect on his mentor of gift giving, the late John Ruhlin, author of Giftolog,y and his latest book, Beyond Giftology (released posthumously), who taught him […]

Filed Under: Business Success

Drug and Alcohol Policies in a Legal Weed World

December 28, 2024 By Jim Randisi

Many employers struggle to construct drug and alcohol policies in a legal weed world. This article from JDSUPRA is an excellent read. We have provided a summary of the article below. We recommend reading the article in its entirety. Employees in positions that are subject to federal drug laws should be handled in accordance with […]

Filed Under: Business Success, Drug Testing

The Secret to Outperform the Competition

December 18, 2024 By Jim Randisi

Shep Hyken had a recent blog post on how to outperform the competition. In a recent Amazing Business Radio episode, Shep interviewed Rony Vexelman, the VP of marketing at Optimove, who said, “Companies that put their customers at the center are the companies that are outperforming their competition.” Who would disagree with that statement? Well, […]

Filed Under: Business Success

What Time-Wasting Experience Might Your Customers Have When They Do Business with You.

December 18, 2024 By Jim Randisi

Do you, as a customer, have time-wasting experience with companies? Would you do repeat business with those companies? Shep Hyken shares his thoughts on that topic here. Imagine this … you’re running tight on time for a meeting and want to grab a cup of coffee. Do you choose to stop at the café that […]

Filed Under: Business Success

Does Your Firm Respond to Feedback in Customer Surveys

December 12, 2024 By Jim Randisi

Did you know that 72% of customers say they never hear back from the company or brand after completing a customer survey. Shep Hyken provides three lessons in one of his recent blog posts. Shep Hyken has done a lot of business with this company over the past five years, and it’s always been a […]

Filed Under: Business Success

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Testimonials

Video testimonial from Rebecca Yarrison Miller's Minuteman Press Owings … Read More>>

Latest News

  • Pair of Companies in the Trucking Industry Says Positive Marijuana Tests And Federal Regulations Contribute to Driver Shortage
  • Supreme Court Ruling Just Changed the Rules for Cannabis Liability Cases
  • Five Things Not to Do When Giving Gifts to Customers and Employees
  • Random Drug Testing Regulations for Safety-Sensitive Positions Upheld
  • Understanding Adverse Action Steps in the Hiring Process

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Phone: 410.336.0287
Fax: 410.296.6131

1810 – J York Road PNB # 185
Lutherville, MD 21093
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