Randisi & Associates

Pre-Employment Screening Specialists

RANDISI & ASSOCIATES, INC.

410.336.0287
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EEOC Year-End Litigation Summary for Fiscal Year 2023

November 28, 2023 By Jim Randisi

The EEOC announced their year-end litigation round up for fiscal year 2023. It provides a list of those actions that employers should focus on avoiding. As we always recommend, an employer should solicit the counsel of competent legal counsel. In general, policies and procedures should be in your manual and the manual should be updated […]

Filed Under: Business Success

If it’s working fine, why should we change?

November 28, 2023 By Jim Randisi

If a process is working, why should we change it? If you don’t change the process and get better, somebody else will. And that threatens your organization. This excellent article from Shep Hyken came to our attention regarding the need to always change for the better. We have below a summary of the article but […]

Filed Under: Business Success

The Employee Hierarchy of Needs Requires Good Employee Experience

November 21, 2023 By Jim Randisi

This is a great article from Shep Hyken on employee management and your employee experience and how it relates to a strong customer experience. Enjoy! Before you can have a strong customer experience, you must have a good employee experience. So, here are the five levels of the pyramid that make up The Employee Hierarchy […]

Filed Under: Business Success

What Killed the Cat and Is It Related to a Better Customer Experience?

October 26, 2023 By Jim Randisi

What action by your sales reps makes for a better customer experience? This article from Shep Hyken is well worth the read. Below is a brief summary of the article but we encourage you to read the article in its entirety. “Curiosity killed the cat.” According to Wikipedia, this saying first appeared in a 1598 […]

Filed Under: Business Success

Human Resource teams can boost business productivity

October 25, 2023 By Jim Randisi

The business world is competitive, and companies must be productive to stay on top of the competition. One subtle way they can gain an edge is through their human resources (HR) department as listed in this article. We have provided a summary of the article below. We encourage you to review the article in its […]

Filed Under: Business Success

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Latest News

  • Pair of Companies in the Trucking Industry Says Positive Marijuana Tests And Federal Regulations Contribute to Driver Shortage
  • Supreme Court Ruling Just Changed the Rules for Cannabis Liability Cases
  • Five Things Not to Do When Giving Gifts to Customers and Employees
  • Random Drug Testing Regulations for Safety-Sensitive Positions Upheld
  • Understanding Adverse Action Steps in the Hiring Process

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Phone: 410.336.0287
Fax: 410.296.6131

1810 – J York Road PNB # 185
Lutherville, MD 21093
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