Drug abuse is an ongoing issue among the American workforces in 2024 according to the latest Quest Diagnostics Survey. Marijuana remains the most frequently detected substance, with positivity holding steady at 4.5% in the general U.S. workforce year over year. Marijuana positivity following workplace accidents also remains high – post-accident positivity was 7.3% in 2024. […]
Fentanyl Positivity Is More Than Seven Times Higher in Random Tests vs. Pre-Employment Drug Screening
The percentage of employees with fentanyl positivity in the general U.S. workforce testing positive for fentanyl in random drug tests far exceeded those in pre-employment testing, according to the 2025 Quest Diagnostics Drug Testing Index™ from Quest Diagnostics (NYSE: DGX), a leading provider of diagnostic information services. While the analysis of more than 8 million […]
Not Good News on the Introduction of Oral Fluid Drug Testing into DOT Regulations
If you have been waiting for news on the introduction of oral fluid drug testing into the Department of Transportation, this article is not good news. Oral fluid testing In May 2023, the U.S. Department of Transportation announced amendments to its drug testing programs that would allow for oral fluid collection as a means of testing. Despite […]
When a CEO Picks Up the Phone
Shep Hyken shared an interesting story of what happens when a CEO picks up the phone. Jeff Bezos, the former CEO of Amazon, shared a fascinating leadership story on the Lex Fridman Podcast about how he wanted to ensure his customers received the best customer experience. In Amazon’s early days, Bezos noticed a discrepancy between […]
Find Your Success Story
Shep Hyken, in this article, counsels a company to find your success story. Earlier this year, Shep wrote a Forbes article celebrating the 50th anniversary of the famous Nordstrom story in which a man wanted to return a set of used tires – even though Nordstrom never even sold tires. That fact didn’t stop the […]
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