In this article, Shep Hyken explores the question What’s More Important, Happy Customers or Happy Employees? Shep Hyken has written in many articles and books that a focus on the employee experience will improve the customer experience. The logic makes sense. If you treat employees well, they will be more engaged with their customers and […]
Plaintiff Attorneys Asking for Job Applicants Who Believe AI Harmed Them
Attorneys working with ClassAction.org are investigating whether class action lawsuits can be filed on behalf of job applicants who believe AI harmed them during the screening and interview process. Employers should consider this warning that makes sure they are comply with the Fair Credit Reporting Act (FCRA). Below is a summary of the article. We […]
Signs a Job Candidate Could Be Hiding Something in Their Work History
This article contains signs that a job candidate could be hiding something in their work history. Below is a summary of the article. We encourage you to read the article in its entirety. “Employers rely on candidates to be truthful about their work history. However, some candidates conceal gaps in employment, embellish their responsibilities, or […]
Almost Half of Fatal Crashes due to use of THC by the Driver.
A growing number of marijuana users are driving while high and it results in fatal crashes according to a new report. Why is this important for employers to know? Because if an employee performing job functions for an employer is in an accident and can be proved to be using Marijuana the employer is held […]
Artificial Intelligence in Hiring Brings New Compliance Risks
JDSupra has an article on the use of artificial intelligence. It discusses what is happening in California. You might think what happens in California stays in California. Think again. Usually what happens in California moves across the nation. Use of Artificial Intelligence in hiring and promotion is undergoing regulatory scrutiny in California. Tools that screen […]
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