Properly documenting and handling reports of an employee suspected of impairment on the job is crucial. It can help to avoid incidents that can cause serious injury to either a member of your workforce or the general public. If an employee is suspected of impairment what steps should managers take to document and then take […]
Will CBD Products Show Up on Drug Tests?
From the moment CBD first became a hot topic, we’ve been seeing a lot of questions about how CBD products will affect drug tests. This is something that concerns employers and workers alike. From a potential employee’s perspective, a failed drug test could be the difference between getting a job or not. An employer, on […]
Criminal Conviction Records Matched on Name Only
Consumer Reporting Agencies are not allowed to issue criminal conviction reports matched on name only. Often times we get asked about the turnaround status of a criminal conviction report. The question relates to what is taking so long for the criminal conviction report to complete? This Advisory Opinion cfpb_name-only-matching_advisory-opinion_2021-11 from the Bureau of Consumer Financial […]
Is Mediocrity the New Customer Experience?
“Is mediocrity the new customer experience?” This article by Shep Hyken contains steps you can take to keep your business humming in spite of this phenomena. “A friend of the author mentioned how he’s had to wait longer when he called customer support and that there weren’t enough cashiers at the grocery store. I said, […]
Why It’s a Bad Sign That Truck Drivers are Failing Drug Tests
When truck drivers are operating their rigs, they have a lot of responsibility. The position can be stressful, and the hours long. If they choose to drive under the influence of drugs, this choice endangers everyone else on the road. Others deserve to know that when they get behind the wheel, the truck drivers around […]
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