What is your organization’s Achilles Heel? We recently came across a fantastic article https://www.forbes.com/sites/chipbell/2022/08/15/what-is-your-service-achilles-heel/?sh=388a0c8d28fc that can help your organization survive and thrive. Below is a summary of its contents. We encourage you to take the time to read the entire article. We promise it will be worth your time. The Fall Of Achilles “Achilles heel” […]

For the next few months we are going to highlight and summarize a fantastic book titled “Great Employees Only – How Gifted Bosses Hire and De-Hire Their Way to Success.” I read this book some years ago and picked it back up to re-read and found the lessons as valuable and rewarding as when I […]