Randisi & Associates

Pre-Employment Screening Specialists

RANDISI & ASSOCIATES, INC.

410-494-0232
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3 Tips for Hiring in a Tight Labor Market

June 20, 2022 By Jim Randisi

We hear many clients talk about the tight labor market and comment on how difficult it is to hire. We wanted to pass along this article from GoSmallBiz that has some helpful advice. Let us know if you have found it helpful. A tight labor market is a tricky spot for a small business, as […]

Filed Under: Personnel Management

Common Customer Complaints and How to Address Them

May 30, 2022 By Jim Randisi

Common Customer Complaints and How to Address Them Customer complaints can be an avenue to learning about business faults and an opportunity to increasing customer loyalty. Handling customer complaints is arguably the most important aspect of customer service. We posted an earlier blog post about customer complaints This article below nicely summarizes how you should […]

Filed Under: Personnel Management

How to Deal With Angry Customers

March 30, 2022 By Jim Randisi

We all have to deal with an angry customer once in a while. We noticed this article by Grant Olsen and wanted to pass it along to our subscribers.  We have summarized its main points below. But, we encourage you to read the entire article for its valuable information. Knowing how to deal with angry […]

Filed Under: Personnel Management

Having Trouble Hiring?

February 16, 2022 By Jim Randisi

Are you having trouble hiring in the current environment? Some observations on information in this article from the Baltimore Business Journal. Most employees want the opportunity to work at a company where they have a career path. In the first point, the author mentions the lack of a focus on training and upskilling for employees. […]

Filed Under: Personnel Management

Paul McCartney’s Steps Can Help You Achieve Your Dreams

February 11, 2022 By Jim Randisi

No matter what dreams you hope to achieve, harnessing the power of creativity is essential to success. However, “success” is an elusive word that means different things depending on who you ask. For some, success might refer to achieving material wealth or a certain status. For others, it might mean starting a new venture or […]

Filed Under: Personnel Management

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Phone: 410.494.0232
Fax: 410.296.6131

1810 – J York Road PNB # 185
Lutherville, MD 21093

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